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Performancebike.com Website Review & Ratings + Performance Bike Coupons

Performance Bike : Products & Services

Performance Bike is the nation's leading bicycle mail order and retail company with more than 100 performance bike shops located in 19 states. The mission of Performancebike.com is to offer an unrivalled selection of quality cycling products, education and value, including the best guarantee in cycling, a low price promise in accordance with expert’s advice and service. A wide variety of cycling products and accessories provided by Performancebike.com are as follows:-

Performance Bike : Company Background

Performance Bike was founded by Garry and Sharon Snook and they began the company in the basement of their Chapel Hill, NC home in 1982. The fledgling young company’s commitment to giving cyclists the best selection of products, the best value and the best service in the industry fuelled the growth of Performance Bicycle for the next three decades. It has an unrivalled inventory of more than 10,000 products available through their catalogue and website. The address of their office is 

Performance Bike
P.O. Box 2741 
Chapel Hill North Carolina 
United States 27514

Performance Bike : Customer Feedback & Reviews

"I have been a customer of Performance since the SuperGo days. Recently, I had an issue with a mongoose bike I purchased from them. When mongoose refused to warranty it, Performance took it upon themselves to make good of it, I received a brand new bike. I highly recommend this vendor. Most of the reviews here seem to be lopsided with the rest of the views on the internet, I.E. Yelp."

"Do not do business with these people. I placed an order and several weeks later they decided they had not charged me enough so they just took the difference from my credit card without my permission. These people are crooks."

"BUYERS, CYCLING FRIENDS, BEWARE. WORST Company I have ever dealt with. I bought over $10,000 from this fraudsters company. When I wanted to return some stuff and I paid for all returned shipping they just returned it back to me with letter that they cancelled my account w/o ever paying for my return shippings. Yes, I was paying for membership. Their policy clearly states 100% satisfaction on their main web site. They are lyers!!!!!!"


Performance Bike : Business Credibility & Trustworthiness

Performancebike.com is rated very low by Better Business Bureau (BBB), that is it has been assigned a rating F on the standard scale ranging from A+ to F. The reason for their low rating is their failure to respond to 2 complaint filed against business. Also the business of the company is not accredited to BBB. Their BBB file was opened on 1/9/2004.

For more details on the company's credibility users can click here.

Performance Bike : Website Popularity & Google Ranking

Performancebike.com's three-month global Alexa traffic rank is 18,013. The site has a relatively good traffic rank in the cities of San Francisco (#1,624), Tampa (#1,643), and Washington (DC) (#1,758). Roughly 31% of visits to the site consist of only one page view and approximately 23% of visits to the site are referred by search engines.

According to Compete.com statistical analysis, Performancebike.com has a rank of 5,881 as per the UVS Standards supported by 348,010 unique visitors. Its page rank value is 6 out of 10 possible points according to Google Page Rank.

Performance Bike : Social Media Presence

Performancebike.com has its presence on most popular social platforms like Facebook, Twitter as well as on YouTube. On Facebook, the company's page is liked by 34,693 people whereas on Twitter it has 5,732 followers and 3,638 tweets. On its YouTube page there are 2,952 subscribers with 2,217,005 views in total.

The company operates its own blog as well where the users can get in depth information about the various products and services.

Performance Bike : Website Security & Safety

Performancebike.com utilizes https:// secure connection so that the confidential information like Credit Card and Bank Account details submitted by the user remains protected from unauthorized use by the attackers. Its TLS 1.0 connection uses MD5 for message authentication and RSA as the key exchange mechanism.

According to Google Page Diagnostics, the website is regarded to be free from any malicious content.

Performance Bike : Pricing & Packages

The price summary of the various products offered by Performance Bike is as follows:-

Bikes & Frames

  • GT Mach 1 Expert Coaster Brake BMX Bike-$209.99.
  • Diamondback Venom BMX Dirt/Street Bike-$249.99.

Bike Parts & Components

  • Shimano XT BR-M785 Disc Brakes-$129.99.
  • Shimano XT 160mm Ice-Tech Disc Brake Rotor-$61.99.

Tires, Tubes & Wheels

  • Continental X-King 29" MTB Tire-$44.99.
  • Mavic Cosmic Carbone SLR Wheel/Tire System-$1799.99

Shoes & Pedals

  • Louis Garneau Ergo Air Pro Road Shoes - Performance Exclusive-$99.99.
  • Speedplay Zero Chromoly Road Pedals-$129.99.

Helmets & Sunglasses

  • 2012 Giro Ionos Road Helmet-$179.99.
  • Tifosi Stelvio Multi-Lens Eyewear - Performance Exclusive-$29.99.
Performance Bike : Shipping Rates & Policies

Performancebike.com offers a wide variety of shipping options for the convenience of their customers which are as follows:-

  • Regular: For Continental US (lower 48 states), Via FEDEX Ground or US Mail, allow up to 10 business days. Shipping to AK, HI, PR, Guam, & VI delivery could require up to 21 days.
  • Overnight Delivery: It takes place via FEDEX. Orders received by 4:00 pm EST are shipped the same day (in stock items only). Saturday deliveries incur an additional $20 surcharge. Orders placed for next day delivery after 4:00 pm EST on Thursday will not be delivered until the following Monday.
  • 2nd Business Day Delivery: It takes place via FEDEX. Orders received by 4:00 pm EST are shipped the same day (in stock items only). Additional charges apply for shipments to AK, HI, Guam, PR and VI.
Performance Bike : Payment Methods Accepted

Performancebike.com offers only 2 types of payment methods- Credit Cards and Bill Me Later. The types of Credit Cards which are accepted by the company are VISA, MasterCard, American Express and Discover. Bill Me Later, a PayPal service, is trusted by millions of customers and accepted at thousands of stores. The benefits of Bill Me Later facility are as follows:-

  • Gain Flexibility and Control
  • Easily managed Purchases
  • Checkout is Fast
  • Safer and Secured
Performance Bike : Returns, Refunds & Exchange Policy

Performance Bike guarantees satisfaction with every product they sell. If an item does not meet your expectation, follow these procedures to insure a prompt replacement, refund, or credit:

  1. Using a good carton, return package via insured US Mail or other Parcel Carrier of your choice.
  2. Complete the returns form on the back of your packing slip. If you do not have your packing slip, please include a note stating purchaser's name, address and approximate date of purchase.
  3. Send returns to: PBS Returns Dept., 144 Old Lystra Road, Chapel Hill, NC 27517-6330.
  4. Keep a record of shipment until you have received credit or replacement merchandise.
Performance Bike : Product images & screenshots
Performance Bike Coupons
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